Customer Service Representative
Customer Service Representative- Kennesaw, GA
IP Communications, a telecommunications service provider using VoIP, is seeking a Customer Service Representative.
As a Customer Service Representative (CSR), you will provide phone sales support to our customers. You will also be responsible for identifying /qualifying potential customers, classify potential customers (prospect or target), and convert target customers to new business. You will receive training in our technologies and extensive support from our staff.
The ideal candidate is one that has excellent written and verbal communication and interpersonal skills, a strong competitive attitude, self motivation, and exceptional work ethic. Some outside sales experience is desired, but not required.
*Actively listen to each customer with patience and courtesy.
*Use your troubleshooting and problem-solving skills to come up with solutions.
*Use your great communication skills to resolve customer's device, billing and service concerns.
*Excite customers about how new solutions can positively impact their lives.
*Build customer relationships-earn their loyalty and trust by being polite and helpful.
RECENT GRADS ARE ENCOURAGED TO APPLY!
IP Communications will provide a flexible work schedule with a relaxed but productive work environment. The position is for full-time and Part-time position available.
About IP Communications:
IP Communications, LLC, a global VoIP service provider, offers the latest telecommunications technologies in emerging global markets. IP Communications provide transport of international voice (Toll-Free and Direct Inward Dialing), Internet applications and Virtual Private Networks between the USA and global markets for corporations, telecom carriers, multi-national organizations as well as applications service providers. The company is headquartered in Kennesaw, GA.
IP Communications is an equal opportunity employer.
